| Business
Solution Services /
Functional to Process Reengineering
Is
your business organised and managed by functional divisions or
departments?
Do these groups strive for functional excellence?
Yes, but in
practice are functional goals more important than delivery of value
to the customer?
Have
you thought about whether functional objectives really align with
overall business goals?
Do politics seem to get in the way of getting business done?
Do customers try and ring you, not your people, to get things
fixed?
Do managers get ruffled when others suggest their groups are not
helping?
Do they react by taking firmer control and become bottle-necks?
If any of these
points ring true, you may need to rethink your organisation, and
Stratege will guide you through the implementation of a business
line-based organisation.
Talk to Stratege about how your organisation
can better organised.
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