| Business
Framework Engineering
Introduction
Effective leaders provide a framework in which people and business
partners can work efficiently and effectively, both individually
and collectively, and succeed for mutual benefit. Business Framework
Engineering creates an organisational environment in which people
think and act for themselves, yet behave as one.
Analogy
Consider
a flock of birds that wheels in unison because of the commonality
of purpose and knowledge, such behaviour is highly flexible. Think
how quickly the flock changes direction without decreasing speed
or loosing formation, this is what is needed of organisations
in today's business climate.
Goal
The speed of
business today demands that your organisation function without continual
referrals up the line for direction, authorisations and approvals.
Your people need to be able to respond immediately with confidence
- their confidence that they know the right course of action, and
your confidence that you can trust them to get it right.
Moreover your organisation must be able to change strategic direction
quickly, and at low cost. The business framework must not only be
adaptable, but must be self-directing, able to generate new tactics
and strategies in response to opportunities and threats, and communicate
these so that all parts of the organisation are synergised.
Business
Framework Model
Stratege uses a unique Business Framework Model that defines all
of the capabilities and competencies required for building and maintaining
the business framework. These are separate from the functional capabilities
and competences provided by Marketing, Sales, Operations, Finance,
HR, etc, although these functional groups may be able to resource
the Framework activities because of the skills they possess.
Business
Framework Engineering Team
It is essential
that the organisation own its Business Framework, the team that
undertakes business framework engineering is led by a Stratege consultant
but has team members from the client organisation.
Business
Framework Engineering Phases
Assessment
An assessment
is completed to identify systemic business issues, problems and
opportunities in the organisation and its value chain, i.e customers,
suppliers and other stakeholders are consulted. This reveals current
weaknesses in the organisation’s framework and enables the
team to gain a rapid system view of the business model and how
it works in practice. The team then determines which are the critical
Framework capabilities and competences for the business, and the
current level of achievement. Additional capabilities and competencies
may be specified or elevated from lower levels of the Stratege
Framework model to provide emphasis.
Assessments may be commissioned
in response to individual operational and business process issues
identified in Problem Identification, but are separated from ‘war
room’ or firefighting activities.
Solution
Design
In Solution
Design the Business Framework model for the organisation is completed,
and all of the components are defined in terms of purpose, function,
specification, metrics and design specifications.
Designs must be both individually complete as well as integrated
components of the whole system. It is the internal consistency
and reinforcement that creates the high performance that is so
much more than the sum of the parts.
Most business
are ‘designed’ by aggregation of incremental changes,
projects and initiatives over time. Time creates mismatches between
recent and older parts of the business. Business Framework Engineering
introduces by design a new synchronicity as well as new energizing
components.
Some parts
of the framework may exist already, and be perfectly acceptable.
These are reviewed for fit and consistency with new initiatives.
Other parts may only require modest changes. The secret is to
draw all of the parts together and see how they impact on each
other, and to ensure that they are synchronised and mutually supportive.
Planning
Changes which
are to be undertaken to implement the new Business Framework are
identified and stated as high-level requirements.
As framework implementation can be complex as a whole, initiatives
may be spread over a long period. It is important to proceed with
well-understood projects whilst learning more about less certain
areas, Program Management processes ensure this.
Specifications are prepared for each change initiative, but detailed
planning is kept at a high level until its start date approaches.
This enables learning and feedback loops to be incorporated into
the plans without continual rewriting.
Implementation
The key tool
used for Business Framework Implementation is Change Management,
because changes are far reaching and complex. Program management
is used to manage the overall program and Project management is
used for roll-out. Many people become involved in framework planning
and implementation so as to get the best from the changes whilst
minimizing disruption of normal business.
Managing
Strategic Initiatives (MSI)
Because strategic
change programs are essential for all modern enterprises and are
so difficult to implement successfully Stratege has developed a
specific framework for MSI that it offered in several service models
in association with associated and business partner organisations.
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Business
Framework Services
Many of the tools Stratege uses in Business Framework Engineering
can be used separately to deal with specific business problems when
the organisation is not able to commit to a complete Business Framework
program. Go to the Business
Framework Services section.
Please
contact us if you have any further queries
about Business Framework Engineering >>
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