Culture manifests itself in behaviours, what people do when faced with a decision or response requirement.
There are examples of organisations working on ‘culture’ for years with few tangible results. Stand-alone culture initiatives generate some interesting activities, but they are seldom long-lasting if they are not part of an integrated approach.
Culture change is not separate from other change programs in an organisation, rather it is a grouping of existing initiatives which are integrated and sponsored for cultural effect. Cultural improvement is one of the by-products of business process management and other programs. Establishing which initiatives are important for cultural improvement starts with a culture assessment.
A culture assessment establishes the current ethos of the organisation, or, as is more common but seldom recognised, the multiple camps with different cultures within the organisation.
Get Stratege to assess your culture, you may have a surprise!